Questions & Answers
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CONTACT INFORMATION
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Shopping Information
Delivery charges for orders from the Online Shop?
Yes. We need to pay $13 for shipping. Free shipping for orders over $100
How long will delivery take?
We ship from the United States and usually arrive in 3-7 days, depending on your location
What exactly happens after ordering?
After we receive the payment, your package will be packed and we will give you a post code after the courier sends it.
Where can I view my sales receipt?
By logging into the website account, you can view the bill in the background
How long do I have to return an order?
We offer a 30-day return policy from the date you receive your order. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Orders and Returns
Delivery charges for orders from the Online Shop?
Delivery charges for orders from our Online Shop vary depending on the total value of your order, your selected shipping method (e.g., standard or express), and your delivery destination.
You will see the exact delivery costs calculated for your specific order during the checkout process, before you finalize your payment.
For more details on our shipping rates, including any thresholds for free standard shipping, please visit our Shipping Policy page.
