Delivery/Shipping policy and export restrictions
Shipping Policy & Export Restrictions
1. Shipment Processing Time
All orders are processed within [2-3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [5-7 business days] - [Cost or "Calculated at checkout"]
- Expedited Shipping: [2-3 business days] - [Cost]
- Overnight Delivery: [1 business day] - [Cost]
Delivery delays can occasionally occur due to carrier issues or unforeseen circumstances.
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties and Taxes
[Your Company Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping Policy
We currently ship to the following countries: [List countries or "Worldwide"].
If you are ordering from outside of [2oz2.shop], please note that your shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. We have no control over these charges.
7. Export Restrictions
By placing an order with [2oz2], you agree to comply with all applicable export and import laws and regulations, including those of [Your Country] and the country of destination.
You represent and warrant that:
- You are not located in a country that is subject to a government embargo, or that has been designated by the government as a "terrorist supporting" country.
- You are not listed on any government list of prohibited or restricted parties.
- You will not use the purchased products for any prohibited end-uses under applicable export control laws.
We reserve the right to cancel any order that appears to violate export restrictions or trade sanctions.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at [admin@2oz2].